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Customer Support Center
At BetterHomes.Today, your satisfaction is our priority. Whether you have questions about your project or need help with a contractor, our team is ready to assist.
I’m Unhappy with My Contractor’s Work
Our Homeowner Assurance Guarantee has you covered. If the work doesn’t meet expectations, we’ll mediate with the contractor to fix it—or find a new pro at no extra cost. Contact us to start the process.
My Project Is Delayed
Delays can happen, but we’ll get you back on track. We’ll work with the contractor to expedite completion, and if the delay exceeds the agreed timeline.
I Have a Billing Dispute
We ensure pricing transparency. If you’re overcharged or billed for unapproved work, we’ll mediate to correct it. Our influence ensures they listen.
I’m Not Sure How the Process Works
Start with our 15-minute Project Kickoff Call to get matched with a vetted contractor. We’ll confirm your needs, timeline, and budget, then oversee the project for quality.
Contact Options
24/7 Support Line: Call us anytime at +1 855-740-9499 for urgent issues like contractor no-shows or safety concerns.
Email Support: Email us at
[email protected]—we’ll respond within 24 hours.
Live Chat: Chat with us now for quick answers to common questions.
Support Form: Submit your issue here, and we’ll get back to you fast.
Book a Call: We'll set aside 60 minutes to listen to your concerns. Book here.
Don't worry, we can help!
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The Homeowner Assurance Guarantee
We ensure quality craftsmanship, on-time completion, and fair billing. If anything goes wrong, we’ll make it right—whether it’s fixing subpar work, resolving disputes, or finding a new pro. Your project’s success is our mission.
Quality Craftsmanship: If the work doesn’t meet industry standards or your agreed-upon expectations, we’ll work with the contractor to fix it at no extra cost to you—or we’ll find a new pro to get it right.
No Rip-Off Protection: We oversee pricing transparency. If you’re overcharged or billed for unapproved work, we’ll mediate to correct the charges and ensure fair billing.
Satisfaction Commitment: If you’re not fully satisfied, we’ll mediate with the contractor to address your concerns. Our influence ensures they prioritize your happiness.
With BetterHomes.Today, you’re backed by a network that puts your needs first. Book your 15-minute Project Kickoff Call today and start your project with confidence.
Self-Help Resources
Explore Our Resources
FAQs: Answers to Common Questions
At BetterHomes.Today, we’re committed to making your home improvement journey smooth, stress-free, and successful. Below, we’ve compiled answers to the questions homeowners ask most often about our pl... ...more
Self-Help Resources
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What to Expect During Your Home Improvement Project
Embarking on a home improvement project can feel like a rollercoaster of excitement and uncertainty—whether you’re revamping your kitchen, upgrading your roof, or creating an outdoor oasis. Knowing wh... ...more
Self-Help Resources
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How to Prepare for Your Contractor’s Estimate
Getting a contractor’s estimate is an exciting and essential step in bringing your home improvement dreams to life—whether you’re planning a new roof, a kitchen remodel, or a stunning backyard pool. A... ...more
Self-Help Resources
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